Returns & Exchanges
At BEAM, we want you to love your home essentials; if you are not completely satisfied, we offer a 30-day return window for most items in their original condition. Our goal is to ensure your living space feels perfect, so we've made our exchange and refund process as seamless as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original BEAM packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or ship your replacement item within 5-7 business days.